Privacy Policy | WOW Sound

Version 1.1

Effective: 4th of August 2021

PRIVACY POLICY STATEMENT FOR WOWSOUND.COM

Welcome to the website of WOW Sound. This Privacy Policy governs the manner in which W.O.W Sound Pte. Ltd. collects, uses, maintains and discloses information collected from users (each, a “User”) of the wowsound.com website (“Site”). This privacy policy applies to the Site and all products and services offered by W.O.W Sound Pte. Ltd.


Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. If you have any comments on this privacy policy, please email them to [email protected]

WHO WE ARE

Here are the details that the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regards to the processing of personal data and on the free movement of such data, known as General Data Protection Regulation (GDPR) says we have to give you as a ‘data controller’:

Our site address is www.wowsound.com
Our company name is W.O.W Sound Pte. Ltd.
Our registered address is Blk 163 Simei Road, Singapore 520163

WHAT WE MAY COLLECT

We may collect and process the following data about you:
a) User-names, email addresses, IP addresses, other contact details
b) Survey responses, blogs, photos, payment information such as payment agent details, transactional details, tax information, support queries, and web analytics data
c) Personal information from job applications (such as your CV, the application form itself, cover letter and interview notes).

Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights.

We will only process your personal data if at least one of the following basis applies:
a) you have given consent to the processing of your personal data for one or more specific purposes;
b) processing is necessary for compliance with a legal obligation to which we are subject;
c) processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; and/or
d) processing is necessary for the purposes of the legitimate interests pursued by us or by a third party such as our PayPal payment processing, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.


COOKIE AND TRACKING TECHNOLOGIES

The Site may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics. Such information is sometimes referred to as web analytics and/or clickstream data.

Technologies such as cookies are stored on your computer when you visit our Site. We use cookies to help identify your computer so we can tailor your user experience.

HOW WE PROTECT YOUR INFORMATION

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures. We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfill your order and deal with payment.

HOW WE USE THIS INFORMATION

We only keep your personal data for as long as we need to in order to use it as described above, and/or for as long as we have your permission to keep it. In any event, we will conduct a regular review to ascertain whether we need to keep your personal data. Your personal data will be deleted if we no longer need it.

MARKETING CHOICES REGARDING YOUR PERSONAL INFORMATION


Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you. You can ‘opt-out’ of such communications if you would prefer not to receive them in the future by using the “unsubscribe” facility provided in the communication itself.

HOW LONG WE KEEP YOUR PERSONAL INFORMATION

We retain your personal information for as long as is necessary to provide the services to you and others, and to comply with our legal obligations. If you no longer want us to use your personal information, you can request that we erase your personal information and close your account. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

SHARING YOUR PERSONAL INFORMATION

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

We are allowed to disclose your information in the following cases:
a) If we want to sell our business or our company, we can disclose it to the potential buyer.
b) We can disclose it to other businesses in our group.
c) We can disclose it if we have a legal obligation to do so, or in order to protect other people’s property, safety or rights.
d) We can exchange information with others to protect against fraud or credit risks.

We may use third-party service providers to help us operate our business and the Site or administer activities on our behalfs, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

These are the third parties that may have access to your information:
Stripe – for order processing
MailChimp – for email notifications and newsletters
Google – for analytics data

YOUR ACCEPTANCE OF THESE TERMS

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

If you do not want WOW Sound to collect or process your personal data, please do not submit it and if you have or you believe that we have data about you that is incorrect please write to [email protected] and the information will be corrected as soon as possible or removed from our database as you request.

 

Log In to WOW Sound
If you have not yet registered Sign Up for free Forgotten your Password?

Sign Up to WOW Sound

If you're already a user, click here to log in now. Otherwise, complete the simple form below to register with WOW Sound and take advantage of user playlists and more.

Reset Your Password

If you know your details you may Log In Now

Save Search

Save this search for future use. With save search, you can easily share searches with colleagues, as well.

Add Track to Playlist Folder

Add this track to an existing playlist folder or create a new playlist folder.

Add track `` to:

Playlist status

Public playlists will be displayed on the WOW Sound website within the Featured Playlists area.

Private playlists will not be displayed or shown in search results, but you may choose to share them with friends and colleagues.

Track to Playlist Folder

You can copy your selected tracks to an existing playlist folder or create a new one.

Playlist status

Public playlists will be displayed on the WOW Sound website within the Featured Playlists area.

Private playlists will not be displayed or shown in search results, but you may choose to share them with friends and colleagues.

Edit your Playlist Folder

Change your playlist title and description. You can also change the playlist status from private to public or vice versa at any time.

 

Playlist status

Public playlists will be displayed on the WOW Sound website within the Featured Playlists area.

Private playlists will not be displayed or shown in search results, but you may choose to share them with friends and colleagues.

Share your Playlist Folder

Whoa Nelly! We need a bit more information

To display an accurate price, please select your usage and currency. Then add tracks to your basket.

Customise My Track

Please provide a few brief details below so that we can create your unique customised track.

We'll be in touch to discuss your track customisation shortly based on your comments above

Download

This track is licensed under the terms of your Blanket License Agreement with us.

You may only use this track in accordance with the terms of your Blanket License Terms and Conditions. Please contact us at [email protected] if you require a different usage and we can easily and swiftly extend your licence either for your selected tracks or for your entire Blanket Licence.

Usage outside of the terms of your Blanket Licence is an offence and we reserve the right to take action against you.

Download

This track was purchased on under our agreement

You may only use this music track under the terms of the Creator license agreement that you have purchased. Please contact us if you would like to extend the terms of your license or use the music track for another purpose.

Usage outside of the terms of your license agreement is an offence and we reserve the right to take action against you.

Download

Usage Type:

By downloading this track you confirm your agreement to the Try Before you Buy Terms and Conditions which can be found on the WOW Sound website. Usage outside of the Try Before You Buy Terms and Conditions is an offence and we reserve the right to take action against you.

Stems and Loops

Your account setting doesn't allow you to download stems and loops, please get in touch with the WOW Sound team to purchase stem/loop files.

Bulk Download Confirmed

Your bulk download request has been confirmed and our servers are busy compiling your tracks and zipping them up ready for download. You'll shortly receive an email containing a link to download your tracks.

Delete Playlist Folder

Are you sure you want to delete the playlist folder? This action cannot be reversed.

Delete Tracks from Playlist Folder

You are deleting tracks from the playlist folder. Once confirmed, this action can not be reversed.

Try Before You Buy

With our Try Before You Buy account, you can:

  • Download and try out multiple tracks
  • Only pay for the tracks you decide to use
  • No beeps, no annoying copyright voice-overs

Simply download and audition broadcast quality music tracks

Try Before You Buy

As a current WOW Sound client, you may contact us for a Try Before You Buy account. Try Before You Buy lets you download as much music as you like, with no obligation to purchase. Try out different tracks and synchronise with your production. Make your final track selection and only pay for the tracks you decide to use. No beeps, no annoying voice-over saying "copyright WOW Sound". Simply download and audition broadcast quality music tracks.

Blanket Account Limit Reached

Sorry, you have hit the limit on your blanket account for this month. We set a download limit for security reasons. But don't panic! Simply contact your account manager or email [email protected] to have your download limit extended.

Blanket Limit Reached

Sorry, you have hit the limit on your blanket account for this month. We set a download limit for security reasons. But don't panic! Simply contact your account manager or email [email protected] to have your download limit extended.

Stem Pack Request

Please complete your details below and we will be in touch to provide you with your stem pack.

We'll be in touch shortly to provide you with your stems.

Track License Request

This track is available for licensing but we require your production details first before we can confirm your license. Please complete the details below and we will be in touch to discuss your license.

Monthly Download Limit

Sorry! You've now hit the monthly download cap for your plan.

Please contact us should you need further help!

Plan Download Limit

Sorry! You've now hit the download cap for your plan.
Please contact us should you need further help!